Staffing and manpower agencies face HR challenges most companies never see: hundreds or thousands of workers deployed across many client locations, different shifts, different wage rates and frequent joining and exits. Managing this with spreadsheets is slow and risky.
The Unique Challenges
- Workers spread across multiple client sites and cities.
- Different wage rates by client, role and location.
- Shift-based attendance, often collected by site supervisors.
- High joining and exit volumes.
- Statutory compliance for every worker.
- Client billing based on attendance.
HRMS Features Staffing Companies Need
Fast Onboarding
Digital onboarding with document collection, bank details and statutory identifiers, ideally from a mobile app.
Site-Wise Deployment
Assign workers to clients and sites, with history of transfers.
Flexible Attendance
- Mobile attendance with geo-fencing at client sites.
- Supervisor-marked attendance for teams.
- Biometric integration where available.
- Shift rosters and overtime.
Client-Specific Wage Structures
Configure wages, allowances and overtime rules per client contract.
Payroll at Scale
Process payroll for large numbers of workers quickly, with PF, ESI, professional tax and other deductions.
Compliance Support
Generate statutory reports and records needed for each establishment. Labour law requirements for contract labour can apply to both the agency and the principal employer, so maintain clear records. Consult your compliance adviser on current requirements, including under the new labour codes.
Client Billing
Generate client invoices based on attendance and agreed rates, with attendance summaries as supporting documents.
Employee Self-Service
Workers access payslips, apply for leave and update details on a mobile app in a simple interface.
"In staffing, accurate attendance is accurate payroll, and accurate payroll is client trust."
Reports
- Headcount by client and site.
- Attendance and overtime.
- Payroll cost by client.
- Joinings and exits.
Getting Started
- Set up clients, sites and wage structures.
- Import worker data.
- Pilot with one client.
- Train site supervisors.
Common Questions
Can site supervisors mark attendance for their teams? Yes. Supervisor-based attendance in a mobile app is common in staffing, with geo-location of the site and optional photos. It works well where individual workers may not have smartphones.
How do we handle different pay rules for different clients? Configure wage structures, allowances and overtime rules at the client or site level. Workers inherit the rules of their deployment, and payroll calculates accordingly.
Can the HRMS generate client invoices? Attendance-based billing can be generated from the same data used for payroll, ensuring consistency between what workers are paid and what clients are billed.
What about workers who move between clients? Deployment history keeps a record of each assignment with dates, so attendance, payroll and billing are allocated correctly when workers move.
ITELLIC HRMS
ITELLIC's HRMS supports multi-location and field workforces with mobile and geo-fenced attendance, shift rosters and payroll with PF, ESI, PT and TDS. The Enterprise plan includes multi-branch and custom workflows. Book a free demo.
HRMS – Human Resource Management System
Hire, manage and pay your team from one place.
