Moradabad in Uttar Pradesh is widely known for brassware and metal handicrafts, often called the brass city, with many exporters supplying buyers around the world. These businesses combine traditional craftsmanship with the demands of international trade: samples, detailed specifications, deadlines and documentation.
Typical Workflow
- Buyer enquiry with designs or references.
- Sample development and approval.
- Costing and order confirmation.
- Material purchase.
- Production through workshops and artisans: casting, finishing, polishing, plating or lacquering.
- Quality checks.
- Packing to buyer specifications.
- Shipment and documentation.
Software Capabilities Exporters Need
Product and Design Catalogue
Item codes, photos, dimensions, materials, finishes and buyer-specific references.
Sample Tracking
Samples requested, sent, approved or revised, with dates and costs.
Order Management
Buyer orders with quantities, specifications, packing instructions and delivery dates.
Costing
Material, labour, finishing, packing and overheads, compared with buyer prices.
Artisan and Job Work Tracking
Material and pieces issued to workshops and artisans, received back, pending and rejected.
Inventory
Raw material, components, semi-finished and finished goods.
Packing and Shipment
Packing lists, carton details, shipment dates and documentation data.
Reports
- Order status and delays.
- Pending at artisans.
- Sample conversion rates.
- Planned versus actual costs.
"Export buyers judge you on consistency. Systems make consistency possible at scale."
Starting Simply
Many handicraft exporters begin with order tracking and artisan job work, which bring immediate visibility, then add costing, inventory and shipment modules.
Common Questions
Can software store design photos and specifications? Yes. A product catalogue with images and specifications helps production teams follow buyer requirements accurately.
Can we track work with many small artisans? Recording issues and receipts against each artisan keeps quantities and quality issues visible, even across many workshops.
Can it help with export documentation? The system can prepare packing and invoice data in the format your documentation team or agent needs.
Implementation Checklist
- Build a product catalogue with photos, dimensions and finishes.
- Record samples and their approval status.
- List workshops and artisans with the processes they handle.
- Define quality checkpoints before packing.
- Create packing templates for regular buyers.
- Train staff to record issues and receipts at every handover.
Mistakes to Avoid
Relying on memory for buyer specifications and tracking artisan work in scattered notebooks often leads to rejected shipments and delays. A shared system keeps everyone working from the same details.
Measuring Success
Track sample-to-order conversion, on-time shipments, rejected pieces at final inspection and the difference between estimated and actual cost per order. These numbers show where margins are being lost and which buyers, products or workshops need attention. Reviewing them after each shipment season helps you quote more accurately and plan capacity for the next one.
How ITELLIC Helps
We build custom order, inventory and ERP systems for manufacturers and exporters, designed around your workflow from sample to shipment.
Custom ERP Systems
One system for purchase, production, inventory, sales and accounts.
