Overview.
CRM – Customer Relationship Management
ITELLIC CRM brings every lead, customer conversation and deal into one organised pipeline. Capture enquiries automatically from your website, social media and ads, assign them to the right salesperson and make sure every follow-up happens on time.
Key Modules
Lead Capture
Automatically collect leads from your website, Facebook, Instagram, Google Ads, IndiaMART and more.
Sales Pipeline
Visual drag-and-drop pipeline showing every deal and its stage at a glance.
Follow-Up Reminders
Scheduled tasks, call reminders and alerts so no enquiry goes cold.
WhatsApp, Email & Calls
Contact customers from inside the CRM and keep a complete history of every interaction.
Quotations & Invoices
Create professional GST-ready quotes and invoices in a few clicks.
Team Management
Assign leads, set targets, track activity and compare performance across your team.
Customer Support
Ticketing for after-sales queries with status tracking and response times.
Reports & Dashboards
Conversion rates, lead sources, revenue forecasts and salesperson performance in real time.
Benefits
Ideal For
Every installation can be customised — we adapt workflows, reports and integrations to match how your business runs.